WebConnect
Turn Your Website Into a Connected Reservation Channel
WebConnect by GroundWidgets gives your customers a simple, branded way to quote, book, pay, and manage rides online — all connected to the SantaCruz platform.
WebConnect helps transportation companies offer a polished online booking experience that reduces friction for customers while giving operators cleaner reservation data, fewer back-and-forth calls, and a booking flow that connects directly to operations.
From first quote to final confirmation, WebConnect supports a more modern customer experience while keeping the reservation channel aligned with the broader SantaCruz ecosystem.
Online booking should not create more work for your team
Customers want fast quotes, clear vehicle options, easy payment, and instant confirmation. Your team needs accurate reservation details, fewer back-and-forth calls, and a booking experience that connects directly to operations.
WebConnect helps bridge that gap by turning your website into a connected reservation channel.
A branded booking portal connected to SantaCruz
WebConnect gives transportation companies a professional online reservation experience that can support guest booking, profile-based booking, price quotes, special booking flows, and quick receipts.
Operators can choose which options are available or hidden based on the type of bookings their business requires, helping the public-facing booking experience stay aligned with how the company actually sells and services trips.
Book Online
Let customers start reservations directly from your website without requiring a login.
Customer Login
Support profile-based access for repeat travelers who need dashboards, stored details, and self-service actions.
Price Quote
Provide a dedicated quote flow so customers can retrieve pricing quickly before booking.
Special Bookings
Support special booking flows, including use cases such as shuttle-style or structured booking scenarios.
Quick Receipts
Give customers a fast way to retrieve receipts using reservation details and card verification.
Profile-Based Trip Management
Allow logged-in users to manage rides, review trip history, and maintain stored information for future bookings.
A booking flow built to move customers from quote to confirmation
WebConnect follows a structured reservation flow that keeps the trip summary visible while helping customers complete the booking with fewer steps and fewer mistakes.
Where & When
Customers enter trip details including pickup time, trip type, pickup and drop-off locations, passengers, children, and bags. WebConnect supports Transfer and Hourly bookings, Ride Now bookings, airport location fields, and added stops.
Select Vehicle
Customers review available vehicle options and rates while the reservation summary remains visible on the right, helping them confirm trip details before moving forward.
Payment & Confirm
Customers add passenger details, choose a valid payment method, accept terms and conditions, and complete the booking. Valid payment options appear based on configuration.
Confirmation & Options
After booking, customers can email confirmation details, print the reservation, create a return trip, or create a copy for future use.
Make online reservations easier for customers — and easier for your team to manage
Give customers a self-service way to book, quote, pay, and retrieve receipts
WebConnect reduces reliance on phone or email for every step by allowing customers to complete more of the reservation lifecycle on their own.
Capture trip details directly from the customer
Collect locations, timing, passengers, bags, payment information, and special instructions directly through the booking flow to reduce re-entry and back-and-forth clarification.
Give logged-in users more control over active and future travel
Profile users can access dashboards, review active or upcoming reservations, search rides, view details, edit rides, cancel trips, and access confirmations.
Store key booking details for easier reuse
Customer profiles can store contact information, credit cards, and saved locations to make future reservations faster and easier.
Support advisory alerts for important customer updates
WebConnect can display advisory messages to logged-in users through dashboard alerts, including urgent, default, and service alerts configured inside SantaCruz.
Present a cleaner booking experience that reflects your brand
A branded web reservation tool gives customers a smoother and more professional experience than relying on disconnected forms, phone-only processes, or manual quote handling.
WebConnect is part of the SantaCruz connected operations platform
WebConnect is not a standalone widget. It is the responsive web reservation tool within the broader SantaCruz solution, which includes online booking, customer-facing tools, back-office operations, dispatch, accounting, reporting, customer communication, and integrations.
- Connected booking experience
- Online reservations tied to operations
- Customer-facing tools aligned with SantaCruz
- Operational visibility across the booking lifecycle
- Platform fit for serious transportation operators
A web reservation tool that works as part of the larger platform
For transportation operators making a serious technology investment, WebConnect extends the SantaCruz experience to the customer-facing side of the business without breaking the connection to the operational core.
Built for the booking needs of modern transportation companies
Let customers book complete point-to-point trips online
Support pickup and drop-off details, vehicle selection, reservation summaries, and payment in one connected booking flow.
Handle reservations that require dedicated vehicle time
WebConnect supports Hourly trip types with duration fields for rides that are structured around dedicated time, not just point-to-point routing.
Give profile users faster access to future bookings
Logged-in users can use saved details, stored locations, stored payment methods, dashboards, and trip history to simplify repeat reservations.
Support structured booking experiences where needed
Use WebConnect’s configurable options to support special booking scenarios, including structured flows such as shuttle-style or service-specific reservation experiences.
Let customers retrieve receipts without manual follow-up
Quick Receipt access helps customers retrieve receipts using reservation details and the last four digits of the credit card.
Support customer self-service after the trip is booked
Logged-in users can search rides, review details, edit reservations, cancel trips, and access confirmation materials directly from the portal.
Give customers a cleaner path from payment to post-booking follow-up
WebConnect supports payment collection, confirmation flows, emailed confirmations, return-trip creation, copied bookings, and quick receipt retrieval as part of a more complete customer-facing reservation experience.
For operators, that means fewer manual touches and a booking channel that feels more complete from quote to confirmation.
Give your customers a better way to book
WebConnect helps transportation companies turn their website into a connected reservation experience — from quote to confirmation.