GroundApp
A branded customer reservations app integrated with your backoffice, giving passengers a faster, easier way to book, manage, and track rides directly with your company.
GroundApp helps ground transportation companies offer a polished mobile booking experience that connects directly to their backoffice system. Customers can book rides, edit reservations, track chauffeurs, manage payment details, and access ride history from one branded app.
For operators looking to strengthen direct customer relationships and offer a more controlled, premium alternative to unmanaged rideshare, GroundApp helps bring mobile convenience and operational integration together in one customer-facing experience.
A branded mobile app that connects customers directly to your booking environment
Ground transportation companies are looking for better ways to protect their customer base, reduce dependence on unmanaged rideshare, and offer a more polished digital experience that still works within the structure of their own operation.
GroundApp gives operators a branded mobile application that connects directly to their backoffice, allowing customers to manage reservations more easily while keeping the operator in control of the service experience.
A better customer experience with stronger control behind the scenes
When customers can manage reservations, see trip information, access receipts, and communicate with chauffeurs directly through your app, service becomes easier for them and more efficient for your team.
- Increase direct reservations from mobile users
- Reduce inbound calls to your call center
- Improve customer satisfaction with self-service tools
- Strengthen your competitive edge with a branded app experience
- Increase your marketing presence with your brand on the customer’s device
Better outcomes for customers, service teams, and your brand
GroundApp helps operators make booking more convenient, reduce customer friction, and create a more polished mobile experience tied directly to their own business.
Make mobile booking fast and easy
GroundApp is designed to help customers book quickly from their phones, making it easier for them to return and book more rides directly with your company.
Give customers the information they need without calling in
Rate quotes, trip updates, chauffeur tracking, ride history, receipts, and payment updates are available through the app, reducing the need for common support calls.
Put your brand on the customer’s home screen
A branded mobile app reinforces your company’s presence, builds trust, and creates a more authentic customer experience than third-party booking environments.
Let customers manage more of the ride lifecycle from their phones
GroundApp gives customers quick access to the most important reservation actions without needing to contact your office for routine updates or changes.
- Book, edit, or cancel reservations
- Locate, track, or contact the chauffeur
- View past reservations and obtain receipts
- Get rate quotes
- Update payment details
- Maintain frequently used pickup and dropoff locations
A mobile app experience connected directly to your backoffice
GroundApp is not just a standalone customer app. Its value comes from the fact that it works with your backoffice system, helping customer-facing convenience and operational control work together.
That connection allows operators to support better policy compliance, stronger service quality, and more accurate access to trip, payment, and reservation information.
Customers are able to see pricing information, communicate with chauffeurs, access past reservations, obtain receipts, and completely manage their bookings from a branded experience that feels like an extension of your company.
What customers can do with GroundApp
Book & Manage Rides
Allow customers to book, edit, or cancel reservations directly from the app.
Track Chauffeurs
Let passengers locate, track, and contact chauffeurs in real time.
View Pricing & Quotes
Provide quick access to pricing details and ride quotes without requiring a phone call.
Access Ride History
Help users review past reservations and obtain receipts quickly.
Manage Payments
Allow customers to update payment information directly through the app.
Save Frequent Locations
Make booking faster by letting users maintain commonly used pickup and dropoff locations.
A mobile experience that helps premium operators compete more effectively
Today’s customers expect easy, dependable mobile booking on the devices they use every day. GroundApp helps transportation companies meet that expectation with a polished, branded app that supports faster booking, stronger customer loyalty, and a more modern service experience.
For operators that want to strengthen direct customer relationships and offer a higher level of convenience than unmanaged rideshare alternatives, GroundApp provides a more connected path forward.
See how GroundApp can help you increase direct bookings and improve customer loyalty
GroundApp helps operators deliver a branded mobile booking experience connected directly to their backoffice.