GroundXchange
A bidirectional affiliate network that helps ground transportation companies exchange reservations, status updates, and ride closeout data in real time.
GroundXchange connects participating operators through secure, dynamic integrations with backoffice systems, helping affiliates send and receive reservation data, trigger status updates, streamline customer communications, and move trip cost information faster through the ride lifecycle.
A connected affiliate network built for real-time transportation workflows
Ground transportation companies are increasingly looking for better ways to build and strengthen affiliate relationships while reducing manual work. GroundXchange was developed to help operators transact affiliate business electronically and in real time through a connected network environment.
By integrating reservation data, dispatch status activity, and ride closeout information into one ecosystem, GroundXchange helps bridge the gap between affiliates around the world.
Reduce friction and improve execution across the trip lifecycle
GroundXchange helps operators automate the flow of reservation data, ride updates, and closeout information between affiliate partners.
- Reduce manual order entry effort
- Improve change and cancellation communication
- Create stronger visibility into affiliate-handled trips
- Support faster, cleaner ride closeout workflows
Better outcomes for customers, dispatch, and operations
GroundXchange helps affiliate-connected operators improve consistency, responsiveness, and visibility across the trip lifecycle.
Faster, more consistent reservation communication
Customers can receive reservation confirmations sooner and more consistently, with fewer communication gaps and fewer manual errors as data moves between connected affiliates.
Stronger visibility into affiliate-handled rides
Dispatch and fleet teams gain better access to notifications and trip status updates in real time, helping them track farmed-out reservations more accurately.
Less manual handling across the affiliate workflow
Operations teams can reduce friction, improve affiliate coordination, and move reservation and closeout data more efficiently through connected systems.
What GroundXchange helps automate
Reservation Exchange
Send and receive reservation data through connected affiliate workflows.
Status Updates
Support real-time dispatch status communication across participating affiliates.
Ride Closeout
Move trip cost and closeout information faster through the lifecycle.
Change Visibility
Improve awareness of changes and cancellations between partner operators.
Secure Transmission
Transmit operational data through secure, encrypted channels.
Backoffice Integration
Integrate the workflow directly through participating backoffice platforms.
See how GroundXchange can strengthen your affiliate network
GroundXchange helps transportation operators reduce manual affiliate handling, improve visibility, and move trip data more efficiently across connected partners.